Star Tickets
Your concert tickets, sorted.
What are you booking?
Choose one to continue.
Unpaid fee
The payment provider charges us for every payment attempt, even unsuccessful ones. Tap Speak to an admin: they'll tell you how to pay this fee, then unblock your account so you can book as usual.
We've opened our chat for you. Send the message there and an admin will reply.
Your contact details
So we can reach you about your order.
Which event?
Presale codes currently available.
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How many codes?
Which website is the event sold on?
We'll buy your tickets on this website.
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Your account details
Which event?
Help-to-Buy events open now.
Your tickets
Prices are per ticket.
Pick every date you're happy with. We'll try for any of them.
Where should we mail your tickets?
We'll post the physical tickets to this address once we have them.
Which merch?
Merchandise we can help you buy right now.
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Choose your items
Pick a size and quantity for each item you want.
How would you like to get your merch?
Choose one.
Choose the day you'll collect your merch.
Your merch will be in a locker at one of these 8 locations. We'll tell you which one when it's ready.
Locker overstay
The locker charges for the extra time your merch stayed in it. Once paid, we'll send you the PIN here and on your order page.
Courier charge
The seller booked the courier for your tickets. Once this is paid, they mail your tickets and you'll get the tracking number on Telegram.
Replacement tickets
Once paid, your order switches to the new tickets and we'll confirm it on Telegram.
Change delivery method
Once paid, your order switches to the new delivery method and we'll confirm it on Telegram.
Your preferences
All optional. Leave anything blank if you don't mind.
If you have a preferred section, enter it here. If you leave it empty, we'll try for any section within your category.
Your 2nd choice, in case we're unable to get your first choice. If you don't want a 2nd choice, leave "Empty" in the field.
Only for presales that need a fan club membership. If you leave this empty, your order won't be attempted during the fan club members' presale.
Cost breakdown
The payment method fee is added in the next step.
Two kinds of tickets
You'll see both side by side, each clearly labelled. Here's the difference:
Our own tickets. They're guaranteed to get you into the venue.
Tickets resold by other fans. We act as the middleman, so we can't guarantee the tickets are valid. If they don't get you in, we'll get you replacement tickets, or give you a full refund if no replacement can be found.
Which country?
Where is the event you're looking for tickets to?
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Event and date
Spare tickets we have right now. Tap a date.
Checking our tickets…
Send the message in our @the_startickets chat and an admin will attend to you in the shortest time possible.
How many tickets?
Choose your tickets
Payment method
Payment processing fees are charged by the payment provider and depend on the method.
Review your order
Check everything before you pay. Tap Back to change anything.
Setting up your payment…
This option isn't ready yet.